Back in 2009, Theo Nicolaou and Fawad Ahmad decided it was time to take control of their own destinies and put their years of experience in the security sector to use. Between them, they had the knowledge, expertise, customer base and contacts. SmartSec Solutions was born.
The search for that elusive first contract was tricky. SmartSec Solutions was competing with a lot of established security services providers. When we landed our first contract, it was because of Theo and Fawad’s reputation with the industry.
A security officer called Faruque Miah was keen to become part of the SmartSec Solutions team. The tenants in the building he looked after were intent on keeping him. So intent that they wrote to the building manager, asking that they work with SmartSec so Faruque could stay.
We haven’t looked back since. Now, SmartSec Solutions manages more than 120 sites in central London and the surrounding counties. We have a team of 320 security officers, as well as 40 receptionists as part of our sister company, JustReception.
Our family ethos
As the company has grown we’ve made sure to keep the family ethos. We haven’t forgotten that we won our first contract because of one of our security personnel. It’s imperative that we support and appreciate our teams as much as possible.
We ensure our staff receive extensive training in a range of courses including First Aid, emergency response, customer service and hostile reconnaissance.
Our Christmas party provides a chance for everyone to get together under one roof and reconnect with colleagues they may not get the chance to see that often.
Our family ethos shines through in how we work. When we partner with customers, they become part of the SmartSec Solutions family. Our goal is for every security officer to be a Faruque – providing a high-quality service with the personal touch that building occupants appreciate so much.
We look forward to welcoming you to the SmartSec Solutions family. Get in touch to find out how we can help you.