OUR TEAM

Theo Nicolaou
Chief Executive Officer
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Theo is one of the two founders of SmartSec Solutions and its CEO. Theo is a highly motivated and responsible business leader with more than 20 years of experience in the security industry.
Within SmartSec, Theo leads a team of almost 500 people delivering over £15m of security and front of house services across London and the Home Counties. He takes overall responsibility for all aspects of the business and particularly enjoys strategising about future growth opportunities.
Theo is pivotal in strategising the growth and development of the company. He is responsible for monitoring and maintaining customer relations together with supporting our teams.

Fawad Ahmad
Chief Operating Officer
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Fawad is one of the two founders of SmartSec Solutions and its COO. Fawad embodies SmartSec’s vision and promotes its core values to guarantee robust and efficient service delivery and customer satisfaction.
Fawad strongly believes in diversity and inclusion, Resultantly, his team of more than 500 employees is the epitome of gender, cultural diversity, and inclusivity.

Helmey El-Aasar
Managing Director
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Helmey is the Managing Director for SmartSec Solutions. Helmey’s role is to lead all of the SmartSec teams, ensuring that customers receive a consistently high level of service. Helmey is an experienced Operations and Business Development Director with a demonstrated history of working in the private security industry for 24 years.
Helmey manages SmartSec’s departmental heads as well as playing an active role in the growth of the organisation. Helmey is also responsible for designing security solution programmes for customers, aligning staffing levels with activity, and leveraging technology.
Helmey is a member of the Equality, Diversity and Inclusivity (EDI) Board for the City Security Council and attends the London Regional meetings as the EDI representative to deliver the City Security Council’s National EDI Strategy and tactical plans.
Helmey is a member of the Security Institute and Asis International.

Dele Ogunlaru
Operations Director
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Dele is our Operations Director; he builds and maintains a formidable company-customer relationship which elevates customer loyalty, and he has implemented protocols that have improved security compliance and mitigated security risks.
Dele leads our operations department and is also responsible for identifying opportunities to grow our customer base, build positive relationships with new customers, and maintain ongoing engagement with key accounts.
Dele also acts as a point of escalation for customers, attending client meetings to ensure services are being delivered appropriately.
Dele is also a member of the Security Institute and is qualified and experienced in carrying out Security/H&S Risk Reviews.

Sharan Kaur
Finance Manager
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Sharan heads up the SmartSec accounts department. Sharan has a demonstrated history of working in the accounting industry. Sharan is skilled in managing Budgeting, Cash Flow, Management Accounts, Payroll and HMRC tax submissions, Pensions, Enterprise Risk Management and Internal Audits.

Leyre Martinez Moreno
HR Manager
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Leyre is our Human Resources Manager. She is responsible for planning, coordinating, and evaluating SmartSec’s HR department’s various services, policies, and programmes.
Leyre oversees the recruitment, screening and human resources function within SmartSec Solutions. Leyre supports our Operations Director and the Account Managers with all employee-related matters and the training and development of their teams.

David Taylor
Head of Strategy and Major Accounts
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David Taylor joined SmartSec Solutions in April 2024 as Head of Strategy and Major Accounts, bringing with him a strong track record of delivering high-impact solutions in the security industry. With a deep passion for creating safe, people-focused environments, David is committed to driving innovation and excellence across the company’s key accounts.
In his role, David leads the strategic development of SmartSec’s major client relationships, ensuring that each partnership aligns with long-term value, trust, and tailored service delivery. He collaborates closely with stakeholders across the business to craft bespoke security strategies that not only meet but also exceed client expectations.
David’s leadership exemplifies collaboration, insight, and a sincere commitment to continuous improvement. He skilfully addresses the industry’s changing demands, making him a valuable strategic partner for both colleagues and clients.

Rob Farmer
Senior Account Manager
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Rob serves as a Senior Account Manager, a position he assumed in January 2025. He began his journey at SmartSec Solutions in 2015 as a Security Officer and progressed through roles as Security Manager and Account Manager in 2022. He held the Account Manager role for two years prior to his current promotion. In his capacity as Senior Account Manager, Rob manages several key client accounts, ensuring the reliable provision of high-quality security services across various locations. Boasting extensive industry experience and a robust operational background, he conducts on-site audits, oversees officer performance, and fosters strong relationships with clients. In this role, he also offers strategic guidance and mentorship to the wider operations team, aiding in service enhancements and ensuring long-term client satisfaction.

Stefania Romanazzi
Senior Account Manager
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Stefania joined SmartSec Solutions in 2021 as a Corporate Receptionist, bringing with her a strong background in hospitality and front-facing service delivery. Her exceptional interpersonal skills and operational acumen led to her promotion to Front-of-House Account Manager in 2022, and most recently to Senior Account Manager in January 2025. In this role, Stefania oversees a portfolio of high-profile client sites across both front-of-house and security operations, including corporate headquarters and multi-tenant commercial buildings. She plays a pivotal role in driving service excellence by integrating customer-focused solutions with robust security protocols. Stefania combines a detailed understanding of site-specific requirements with a strategic, client-centred approach to ensure full compliance with contractual KPIs and SLAs. A strong advocate for team development and service innovation, she collaborates closely with internal departments to embed industry best practices, support operational resilience, and strengthen long-term client partnerships.

Shahzad Zaib
Account Manager
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Shahzad is responsible for managing a portfolio of client accounts across multiple sites, ensuring service excellence and operational efficiency. With a strong background in frontline security and site coordination, he brings a practical, hands-on approach to client relations and workforce management. Shahzad works closely with both clients and colleagues to deliver consistent, tailored security solutions that meet contractual and compliance standards. His proactive approach and dedication to quality establish him as a dependable contact for all operational matters.

Talha Nadeem
Helpdesk Manager
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Talha has been with SmartSec Solutions for four years and was recently promoted to the position of Helpdesk Manager in recognition of his dedication and operational expertise. He currently leads the company’s 24/7 Helpdesk operations, overseeing officer deployments, welfare check calls, emergency cover coordination, and incident reporting. As the logistical hub of the organisation, the Helpdesk provides centralised oversight of SmartSec’s workforce, ensuring that staffing levels remain compliant with contractual requirements. Talha’s focus on reliability, accuracy, and effective communication is critical to maintaining operational continuity and supporting site-based teams around the clock.

Marcus De Jesus
Mobile Department Manager
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Marcos Valente De Jesus serves as the Mobile Department Manager at SmartSec Solutions, where his unwavering commitment and extensive expertise drive the mobile security operations. In this role, Marcos leads the mobile patrol teams, focusing on efficiency and excellence, consistently enhancing operational performance. His proactive approach and keen attention to detail ensure that every security service is delivered to the highest industry standards, reinforcing SmartSec Solutions’ reputation for reliability and innovation.

Ali Aslam Khan
Executive Assistant to the Managing Director
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Ali Aslam Khan serves as the Executive Assistant to the Managing Director at SmartSec Solutions, bringing a dynamic blend of administrative expertise and strategic insight to the role. With a background in security management and a distinction in HND Business Administration and Marketing, Ali has demonstrated a commitment to excellence and continuous professional development.
In his current position, Ali is instrumental in coordinating executive communications, managing schedules, and facilitating key projects that align with the company’s strategic objectives. His proactive approach and attention to detail ensure that the Managing Director’s office operates efficiently and effectively.
Ali’s dedication to cultivating a collaborative work environment and his skill in navigating complex organisational dynamics make him an invaluable asset to SmartSec Solutions.

Simona Dobos
Human Resources Advisor
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Simona Dobos serves as the Human Resources Advisor at SmartSec Solutions, where she plays a pivotal role in shaping the company’s people strategy and fostering a positive workplace culture. With a strong background in human resources management, Simona is dedicated to supporting employee development and ensuring that HR practices align with the company’s strategic objectives.
In her role, Simona is responsible for advising on HR policies, managing employee relations, and contributing to strategies for talent acquisition and retention. Her commitment to excellence and her ability to navigate complex HR challenges make her an invaluable asset to the SmartSec team.
Simona’s approach embodies professionalism, empathy, and a profound understanding of the human resources environment, ensuring that SmartSec Solutions remains an excellent workplace for all employees.